Everything you need to know. At Wearix, we want delivery and returns to be simple, fast and stress free. Here is how shipping, payments and returns work.

01. Shipping & Delivery

We dispatch orders within 24 hours. Delivery options include:

• Standard Shipping: 3–5 business days. Free on orders over $75.

• Express Shipping: 1–2 business days for $12.00. Order before 2 pm for same-day dispatch.

• International Shipping: 7–10 business days to over 100 countries. Duties and taxes may apply.

• Click & Collect: Pick up from our flagship store, often on the same day.

02. Order Tracking

Once your order ships, we will email you a tracking link so you can follow it every step of the way:

• Tracking details are sent by email as soon as your parcel is dispatched.

• You can also check your order status in your account at any time.

• Please allow up to 24 hours for tracking information to update.

• If your parcel is delayed, contact us and we will investigate right away.

• Deliveries may require a signature for higher-value orders.

• Make sure your address is correct before checkout to avoid delays.

03. Secure Payments

Pay with major credit and debit cards, digital wallets or local payment methods. Every transaction is protected by SSL encryption and PCI DSS compliant payment partners.

04. Returns & Refunds

Return unworn items with their original tags within 30 days of delivery for a full refund or free exchange. Refunds are issued to your original payment method within 5–7 business days.

05. How to Return

Use your order number to start a return, print your free return label and drop the parcel at your nearest carrier location. We will email you once it has been received.

06. Exceptions

• Final Sale: Items marked final sale and personalized products cannot be returned unless they are faulty.

• Hygiene Items: Underwear, swimwear and face coverings can only be returned if unopened and sealed.

07. Damaged or Incorrect Items

If something is not right when your parcel arrives, let us know within 14 days and we will fix it:

• Contact us with your order number and a photo of the item.

• We will send a replacement or issue a full refund.

• Return postage for faulty items is always free.

• Exchanges are subject to stock availability.

• Refunds for exchanges are processed once the original item is received.

08. Customer Support

Our friendly team is available seven days a week by chat, email and phone to help with sizing, orders and returns.

09. Data Privacy

We never share your data with third parties without your permission, and we protect your information with secure encryption.

Contact Us

If you have any questions about shipping or returns, please contact us:

• Email: support@yourstore.com

• Phone: +1 (555) 010-2030

• Address: 123 Fashion Avenue, New York, NY 10001